Emerald Sod Farms guarantees its customers that all sod purchased from ESF will reach the job site free of weeds, disease and pests and will arrive at the project site having been newly cut. Assuming that the customer cares for the sod as instructed (correctly waters and maintains the new sod) Emerald Sod Farms guarantees that the sod will thrive and reach its optimum growth potential at the job site.

Emerald Sod Farm's guarantee is a 24 hour warranty due to the perishable characteristics of sod. The sod must be installed immediately and thoroughly watered. A watering schedule is key to the survival and success of newly laid sod. Upon laying of the sod the customer agrees to perform scheduled waterings of the sod. The conditions of the soil at the job site are critical to the success of the sod's growth. The preparation of the soil and surrounding areas are the responsibility of each customer.

Customers are responsible for watering the sod even after it has been established during dry winter periods. Winter Kill is the primary concern for both established and newly laid lawns if water is not applied in a timely matter. Winter Kill is not a condition that is covered by ESF's limited warranty.

Sod orders that include installation must be "signed off" by the customer prior to our crews leaving the customer's property. Complaints based on the crews installation of the sod should be addressed and settled prior to the crew leaving the job site. The disposal of sod that is delivered and not used is the responsibility of the purchasing party.

Emerald Sod Farms complies with the standards and requirements set for turf by the Colorado Department of Agriculture.

Customers are required to report any problems or complaints about the product delivered to them within 24 hours after the product is unloaded at the customer's premises in order to comply with this limited warranty.